raintees

Questions and Answers

HOW DID RAINTEES BEGIN?

In 2006, Raintees founder Beth Doane was running a successful fashion company. She was working with top designers and fashion houses launching collections across Europe and the United States. It wasn’t long however, before Beth saw that hidden behind the glamour of runway shows, beautiful clothes and big parties is a side of fashion most people never see. She saw human rights violations, child labor and widespread environmental pollution and knew there had to be a better way to make accessories and apparel. She created Raintees in 2008 and her vision grew into an internationally selling brand that is Growing Hope™ where it’s need most around the world. About Us.


WHERE ARE RAINTEES MADE?

Raintees are made in the USA or in one of our ethically certified partner factories around the world. It’s important to us that we are directly involved in  how each one of our products is brought to life and that we are producing our products sustainably. We love knowing the amazing men and women who cut, sew, print, pack, ship and share our message throughout every step of the Raintees process.


IS RAINTEES A NON-PROFIT?

Raintees is a for-profit company with giving built right into our mission. By planting trees and helping send children to school, we are Growing Hope™  all over the world and every single person who purchases a Raintee becomes part of the solution to our planets most serious human rights and environmental issues.

 

HOW DOES RAINTEES GIVE BACK?

With every Raintee purchased, we plant a tree in an endangered forest and with every tote purchased we help send children to school with school supplies that will last them throughout the school year. Learn more about how we give here! How We Give

 

HOW CAN I GET INVOLVED OR WORK FOR RAINTEES?

We offer internships, an ambassador program and always post job openings  on our site and through our social media channels when they are available. To learn how you can join our tribe check out Join The Tribe.


DO YOU SHIP INTERNATIONALLY?

Yes we do! For shipping and handling questions you can either contact us  directly or visit our customer service page. We offer a wide range of  shipping services to fit your needs and are here to help. Customer Service


HOW DO I MAKE AN EXCHANGE OR RETURN?

We want you to have the perfect Raintee and if for some reason you are not totally in love with your purchase we are here to help! You can visit our customer service page for more information on how to make a  return or just email us at info@raintees.com


CAN I WRITE ABOUT RAINTEES OR FEATURE YOU IN AN ARTICLE?

Absolutely. We love it when our message reaches new people! You can email our public relations media department at pr@raintees.com or call our office at 310.210.5350 for more information.


WHAT SIZE SHOULD I ORDER?

Our sizing is standard US xs-xl on most items. If you need a sizing chart to help placing your order contact us at info@raintees.com .


OTHER QUESTIONS?

View our customer service page for more information on ordering.Customer Service.